Today’s business communications cover a wide spectrum—landlines, smartphones, video conferencing, instant messaging, email, text messages. Through these tools you’ve been able to share more, collaborate more, innovate more. Unifying these tools amplifies their power to transform your business through greater efficiency, better customer service, and stronger connections.
With audio/video integration, your business can use advanced voice and voice-messaging systems with fixed and mobile phones. Using enhanced capabilities, your mobile employees enjoy hands-free access to their desktop and communications tools. Intuitive and simple speech commands give them greater functionality on the job.
Your customers demand a consistent and dependable customer service presence from your business. They want to be able to reach you for answers anytime, anywhere, and using any device. You can create a contact center that lets customers connect via IM, email, text, or chat.
In-person meetings aren’t always possible. While conference calls solve this challenge, they sometimes prove counterproductive with dropped connections, glitchy video, and low-quality audio. You can overcome that with improved conferencing infrastructure, greater bandwidth availability, and high definition video. With better systems, it’s just like being there.