Beyond Firefighting: How AI-Driven Networking Frees Your IT Team to Think Bigger 

Your IT team wasn’t hired to reset passwords and chase down rogue Wi-Fi. 

Yet for too many organizations, that’s exactly where most of their time goes: reactive problem-solving, repetitive tasks, and daily firefighting that keeps them stuck in the weeds. 

Meanwhile, big-picture goals—like digital transformation, cybersecurity strategy, and infrastructure innovation—take a backseat. 

But what if your network could take care of itself? 

With AI-driven networking from Extreme Networks, delivered by PCS, it can. And it’s giving IT teams the time, visibility, and agility they need to lead again. 

The Resource Crisis in IT 

CIOs and IT leaders are under pressure to do more with less: 

• Headcounts aren’t growing as fast as network demands
• Infrastructure is expanding (remote users, IoT, hybrid clouds)
• Security risks are rising
• And legacy systems still require constant babysitting

The result? Burned-out teams, bloated ticket queues, and a strategic roadmap that never gets off the ground. 

The Shift: AI-Powered Networks That Run Smarter 

AI in networking isn’t a buzzword—it’s a breakthrough in how networks are managed, optimized, and secured. 

At the center is ExtremeCloud™ IQ, an intelligent platform that uses artificial intelligence and machine learning to automate routine tasks, surface insights, and support predictive decision-making. 

PCS helps organizations deploy and tune this platform for maximum operational efficiency and business value. 

How AI Frees Your Team to Focus on Strategy 

🔁 Automated Issue Resolution 

Common problems like authentication failures, poor performance, or misconfigured APs are automatically identified—and in many cases, resolved—without manual intervention. 

🤖 Smart Recommendations from Marvis AI 

Extreme’s built-in virtual assistant analyzes performance trends and user behavior to suggest real-time optimizations. It’s like giving your network a second set of eyes—without hiring a second engineer. 

📊 Performance Insights That Actually Matter 

Your team gets prioritized alerts and clear diagnostics, not just a flood of logs. That means faster decisions, fewer escalations, and more time for innovation. 

🧠 Predictive Analytics 

See what’s likely to break before it happens. Plan upgrades, manage capacity, and fine-tune performance based on data—not guesswork. 

A Real-World Example: AI in Action 

One regional healthcare network deployed ExtremeCloud AI with PCS across its clinics and mobile units. Within 90 days: 

• Reduced average ticket resolution time by 65% 
• Freed up nearly 60 IT hours/month from manual triage 
• Identified and proactively fixed several high-risk issues before users noticed 

Their IT team now spends less time putting out fires—and more time planning for cloud expansion, telehealth growth, and data compliance. 

Why PCS + Extreme Makes the Difference 

While AI can reduce workload, getting the most from it requires smart deployment. PCS provides: 

• A tailored AI-readiness assessment
• Hands-on onboarding and training
• Custom dashboards and alerts tuned to your workflows
• Ongoing support to evolve with your infrastructure

We help you move from reactive support to proactive strategy—without increasing headcount. 

Ready to Get Out of the Firefighting Business? 

Let’s build a smarter network together. 

👉 Schedule an AI-Driven Network Strategy Session with PCS and see how ExtremeCloud AI can unlock your IT team’s full potential.