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As technology becomes integral to corporate strategy, the role of CIOs is evolving into a beacon for change and tech-driven transformation. However, maximizing returns from tech investments and using them to drive innovation remains challenging. PCS assists organizations in leveraging technology and innovation, shaping their tech visions, managing digital transformations, and redefining businesses to derive sustainable value from their tech investments.
Networking – The support structure that keeps your business connected
Your network forms the backbone of your business. It supports the users and apps that drive what you do. It connects your employees and clients. It also connects your past, in the form of legacy systems and hardware, to your future, with a flexible architecture that can absorb emerging technologies and higher bandwidth demands.
Your network demands change over time. You need infrastructure that meets those changing demands through scalable, fast solutions. PCS provides network auditing, design optimization, and maintenance to predict and respond to your growing network needs. We’ll help you reduce operating costs for your network, while also improving performance and response time.
Accessing your network from anywhere keeps your team collaborative, responsive, efficient, and able to quickly meet customer demands. This connectivity lets your team deliver exemplary customer service. Wireless networks also help you avoid the costly, convoluted cable systems that take up space. That’s space you can use instead to support your business and generate income.
Routers, Switches & Wired Networking
Today’s networks often combine wired and wireless architecture. No matter how your network is configured, the end goal is the same: better end-user experience. Wired infrastructure is a crucial part of most organizations and has only grown in complexity. To manage that complexity, you need a team with a diverse skill set and a vendor-neutral approach.
Cloud – The smart choice for businesses demanding agility and speed
Faster time to market. Lower operating costs. Scaling services up or down as needed. Massive processing power. Easier collaboration. Greater agility. Dozens of good reasons explain the appeal of cloud technology to your business. While you understand the benefits, the implementation presents a real challenge. What services should you migrate? What vendors should you choose? Which strategy pairs best to achieve your business outcomes? PCS helps businesses design and implement smart strategies that can answer those questions.
The public cloud delivers the storage space, bandwidth, and processing power you need only when you need it. This flexible and cost-effective option allows companies to quickly scale up or down based on their immediate needs. This is often configured as a pay-as-you-grow model.
Unlike public solutions that are off-site and managed by a third-party, private cloud is managed on-site by your own IT department. This allows for maximum security to meet regulatory or compliance requirements.
A common hybrid solution deploys an on-site private solution to keep important data more secure while using an off-site public version for web hosting and collaboration purposes. This type of computing environment can be as unique as your business and its needs.
Security – Security is not a product, it’s a process
Technology makes it easier for customers to reach your business, for employees to connect from anywhere, and for team members to innovate. But the more open your business systems are, the more entry points there are for threats to penetrate.
The threat landscape is complex, but your solution doesn’t have to be. Security must be considered for every business operation, not to seal off your business, but to make open connections and collaborations safe for everyone.
PCS can help you protect your networks, implement industry standards, follow best practices, and reduce attack surfaces.
Network + Firewalls
No single solution can protect your networks from the variety of threats they face today. Your strategy must include multiple layers of security so that if one fails, others still stand. Access controls, safeguarding policies, intrusion prevention systems, VPNs—all can play a part in keeping your networks secure.
Different sectors face different regulations—HIPAA, PCI, SOX, and even local and state laws. Failing to comply can result in fines, censures, and reputational damage. A good protection plan stays on top of these regulations so you stay compliant. But more importantly, a good plan keeps your critical data secure.
Every business, every foundation, and every organization is a target. Whether it’s DDoS attacks, phishing, social engineering, or an as-yet unheard-of way to attack your business, cyber-criminals work overtime to breach your defenses. If you have digital assets of any worth, then consider your business a possible mark for cybercrime.
Mobility and BYOD – Today, every business is a mobile business
With smartphones, laptops, and tablets you and your employees carry amazing amounts of computing power everywhere you go. That mobility has revolutionized work habits, customer expectations, and the speed at which business is done. Mobility is so ingrained in our lives that we hardly even think about it. As a business, you must think about wireless coverage, both inside the office and out. Employee and customer expectations come into play as you ensure a seamless mobile experience for all of your end users.
As employers insist and employees demand to use personal devices at work, this creates serious challenges for data security and privacy. PCS helps you mitigate these risks through required hardware and OS version updates, encryption and password enforcement, compromised or lost device detection, location services, and application control.
Businesses see the usefulness of their teams being able to work anywhere, at any time, using any device. Yet that means enabling access to applications, data, and collaboration tools. This requires a plan to be mobility-ready, with easy connectivity, while still providing high levels of security to protect sensitive and proprietary data.
IT can no longer control every device that accesses the business network. Enforced BYOD policies address part of this issue, but other issues remain. Your business needs to create standards that address device verification, and encryption, as well as implement least privilege access, controls for end-users.
Unified Communications – See, hear, and feel the difference
Today’s business communications cover a wide spectrum—landlines, smartphones, video conferencing, instant messaging, email, and text messages. Through these tools, you’ve been able to share more, collaborate more, and innovate more. Unifying these tools amplifies their power to transform your business through greater efficiency, better customer service, and stronger connections.
With audio/video integration, your business can use advanced voice and voice-messaging systems with fixed and mobile phones. Using enhanced capabilities, your mobile employees enjoy hands-free access to their desktop and communications tools. Intuitive and simple speech commands give them greater functionality on the job.
Your customers demand a consistent and dependable customer service presence from your business. They want to be able to reach you for answers anytime, anywhere, and using any device. You can create a contact center that lets customers connect via IM, email, text, or chat.
Video Conferencing & Telepresence
In-person meetings aren’t always possible. While conference calls solve this challenge, they sometimes prove counterproductive with dropped connections, glitchy video, and low-quality audio. You can overcome that with improved conferencing infrastructure, greater bandwidth availability, and high-definition video. With better systems, it’s just like being there.
Data Centers & Virtualization – The speed of change is transforming the enterprise nerve center
Yes, some data centers are still big rooms full of equipment that your IT team services and controls. But building out a center no longer requires carving out on-premises real estate that has to be powered, cooled, and maintained. Cloud technology allows virtualized centers to add storage or processing capacity without the need to install or buy expensive hardware. This is good news for businesses who find themselves facing a data tsunami and costly options for processing, storing, managing, and archiving all this information. Virtualization removes the constraints and capital costs of a physical location, leaving your business more agile and better able to scale up or down on demand.
Whether servers are housed on-premises or in the cloud, your business must be assured of fast, reliable, safe deployment. You need on-demand computing power to match the big data eruption.
The volume of data your business must manage has exploded. You need infrastructure that can capture, store, and archive massive amounts of data, while still keeping it readily accessible.
Lower your facility, power, cooling, and hardware costs for a greener operation. Virtualization keeps your business agile, allowing you to command data processing and storage power as needed.
Backup & Recovery
Data is your lifeblood. Backup and recovery plans cover you when disaster strikes. Whether you’re hit by a hurricane or cybercrime, you need a recovery plan to keep your business up and running.