The Visibility Gap: What Your Network Isn’t Telling You—And How to Fix It 

 Your network is talking. The real question is—can you hear it? 

For CIOs and IT leaders, one of the most dangerous liabilities isn’t an outage or breach. It’s not knowing something is about to go wrong. 

Lagging applications. Mysterious slowdowns. Shadow IT. Rogue access points. These are the silent threats that chip away at performance and security. And in legacy environments, they often go unnoticed until it’s too late. 

Welcome to the Visibility Gap—and more importantly, how to close it with real-time network insights from ExtremeCloud™ IQ, delivered by PCS. 

 The Problem: Blind Spots in Your Network 

Traditional network monitoring tools were built for static environments. But in today’s world of hybrid workforces, BYOD policies, IoT sprawl, and cloud apps everywhere, those tools simply can’t keep up. 

Here’s where most visibility breaks down: 

• Device Explosion You’ve got thousands of endpoints—and half of them weren’t on the network six months ago. Are they secure? Are they behaving? Do you even know they’re there?
• Decentralized Management Multiple vendor dashboards, manual logs, and siloed alerts make it nearly impossible to see the big picture—or respond quickly.
• Reactive Troubleshooting Most teams are still putting out fires after users complain, rather than spotting anomalies early.
• Limited Context Knowing something failed is one thing. Knowing why, where, and how it affects your business is another.

The Solution: ExtremeCloud IQ and Cloud-Driven Clarity 

ExtremeCloud™ IQ is more than a network management tool—it’s a full visibility and analytics engine designed for modern IT. 

PCS helps organizations deploy and optimize this platform to deliver real-time, actionable insights across the entire network, from core to edge. 

Here’s how it changes the game: 

📍 360° Visibility in One Unified View 

Track every user, device, and application across your environment in real time—from any location, on any device. 

📈 AI-Driven Anomaly Detection 

Built-in machine learning spots abnormal behavior before it becomes an issue. No more waiting for tickets to know there’s a problem. 

🧠 Smart Troubleshooting with AI Integration 

Extreme’s AI-powered assistant helps diagnose and resolve issues instantly—so your team doesn’t waste hours digging through logs. 

🕒 Historical & Predictive Analytics 

See not only what happened but what’s likely to happen next. That’s the difference between fixing a problem and preventing it. 

Case in Point: Real-Time Visibility = Real Savings 

A higher-ed institution partnered with PCS to roll out ExtremeCloud IQ across its campus and remote learning environments. Within weeks: 

• Reduced mean time to resolution (MTTR) by 70%
• Identified and mitigated 50+ rogue devices
• Uncovered misconfigured Wi-Fi access points causing major latency during exams

With end-to-end insight, they went from reactive to proactive network management—and saved thousands in support costs. 

Why PCS + Extreme Makes It Work 

Deploying a tool is easy. Turning it into ROI is where PCS comes in. We help IT teams get the most out of ExtremeCloud IQ through: 

• Strategic deployment plans
• Custom dashboards tailored to your business goals
• Training and support for your internal teams
• Integration with existing infrastructure and process

Eliminate the Guesswork. Close the Gap. 

If you’re tired of being caught off guard by network issues, it’s time to upgrade your visibility strategy. 

PCS + ExtremeCloud IQ gives you the clarity, control, and confidence to stay ahead of IT challenges—before they become headlines.